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Support Services

A directory of national and local support services available to provide support when you need it

Emergency Support

Other Support

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West Coast Connect

Youth

West Coast Health

Phone: (03) 768 6182

Counselling for mild to moderate mental health issues.

For adults, youth and families.

WestREAP

Phone: 0800 927 327

Parent education for families, Incredible Years and SPACE parenting programmes, Youth Services, Nga Tipu Totara, Adult Education.

For adults, parents, youth and families with children.

STOP

Phone: 03 353 0257

E: info@stop.org.nz

Community based assessment and intervention for adult, youth and children who engage in harmful or concerning sexual behaviours.

For adults, youth and children.

Sexual Abuse Support & Healing (SASH)

Phone: 03 548 2407

E: sash@sash.co.nz

Support, counselling and advocacy for people and their whanau as they seek healing from rape and sexual harm.

Poutini Waiora

Phone: 0800 333 170

Kaupapa Maori Health & Social Service Provider.

Support, Counselling & Mens Programme.

For adults, youth and whānau.

PACT

Phone: (03) 768 6660

Support for people experiencing mental illness and addiction issues. Supported accommodation, budget advice, information, advice and links with other services.

Open hours: 10am-4pm.

For adults.

Need To Talk?

Phone: 1737

24 hour support line for mental health issues

Grey District Youth Trust

Web: www.greydistrictyouthtrust.com

Email: info@greydistrictyouthtrust.com

Supporting youth in Greymouth to be connected, heard and engaged. Mawhera Youth Voice, Rainbow Youth Group, Arts and wellbeing classes, and other youth events and activities.

For youth and their whanau

CAMHS (Child Adolescent Mental Health Service)

Phone: (03) 769 7805

Services for children and youth with moderate to severe mental health issues, psychiatric or psychological problems, emotional difficulties, youth alchohol and drug services.

For children, youth and their parents.

Whare Manaaki

Phone: 027 337 4206

Supportive community space at 141 Tainui Street, Māwhera. Cultural services and community activities, wānanga, groups, various hauora and social supports. Everyone welcome; adults, youth, tamariki and whānau.

Te Hono o Ngā Waka

Phone: 021 077 6994

E: kaiwhakahaere@tehonoongawaka.org

47 Revell Street, Hokitika

Te Hono o Ngā Waka provides a range of services aimed at enhancing whānau well-being, cultural connection, and community development.

Snapshot Youth Services

Phone: 027 544 0048

Short term support for "at risk" youth aged 11-17. Strength based mentoring, working alongside youth to identify what can be improved.

For youth aged 11-17.

Presbyterian Support USI/Family Works

Phone: 0800 477 874

Website: www.psuppersouth.org.nz

Offering integrated support for those affected by family violence, social work services, Parenting through separation, supervised contact and Enliven HomeShare respite for older adults. Our goal is to build a safe, connected, and resilient community for youth, adults, older persons and whanau.

PHO

Phone: 03 768 6182

West Coast Primary Health Organisation. Counselling for mild to moderate mental health issues.

Oranga Tamariki

Phone: 0508 326 459 (FAMILY)

Working with families and whānau to manage the care and protection of children and young people.

Supporting young offenders 0-18 years.

For children, youth and families.

Homebuilders West Coast Trust

Phone: (03) 768 6665

Email: referral@homebuilderswpt.co.nz

We offer social work support and counselling to children, young people and families; methamphetamine intervention service, Rising Rangatahi, parenting support, advocacy and programmes; social workers in schools, Kawatiri Family Harm Prevention Network; Kawatiri Men's Group.

For children, young people, families and adults

Family Violence It's Not OK

Phone: 0800 456 450

Information and advice for people experiencing family violence.

7 days a week, 9am-11pm.

For adults and families

Big Brothers Big Sisters

Phone: 021 888 337 (Grey & Westland)

Email: westlandboard@bigbrothersbigsisters.org.nz

Youth mentoring works! Providing taiohi/young people with positive role models, guidance, and friendship. Igniting youth potential.

Women

West Coast Health

Phone: (03) 768 6182

Counselling for mild to moderate mental health issues.

For adults, youth and families.

Ka Puta Ka Ora Emerge Aotearoa

Phone: 0800 000 029

Activity and Living Skills Service. Community based mental health and addiction support.

For adults.

Who Cares House Reefton

Phone: (03) 732 8631 or 027 732 8631

Community hub in Reefton. support, information, referral to services, community garden, food bank, interest groups and driving service.

For adults and families.

West Coast Women's Refuge

Phone: 0800 208 339

Support, advocacy, information and advice to women and children who are experiencing family violence and for men who are experiencing family violence or use violence. 24-hour crisis line, Safety programmes for women and children.

Te Hono o Ngā Waka

Phone: 021 077 6994

E: kaiwhakahaere@tehonoongawaka.org

47 Revell Street, Hokitika

Te Hono o Ngā Waka provides a range of services aimed at enhancing whānau well-being, cultural connection, and community development.

Shakti Ethnic Women's Support

Phone: 0800 742 584

Help and support for ethnic women and children who experience sexual abuse and family violence. 24/7

Salvation Army CM Centre

Phone: (03) 768 5045

Faith community for support and healing. Family store, food bank, budgeting, positive lifestyle programme, advocacy, counselling.

For adults and families.

Restorative Justice

Phone: 028 468 2319

Email: office@restorativejusticewc.org.nz

Voluntary process for victims and offenders of crime to agree and reach meaningful restoration. For adults.

Poutini Waiora

Phone: 0800 333 170

Kaupapa Maori Health & Social Service Provider.

Support, Counselling & Mens Programme.

For adults, youth and whānau.

PACT

Phone: (03) 768 6660

Support for people experiencing mental illness and addiction issues. Supported accommodation, budget advice, information, advice and links with other services.

Open hours: 10am-4pm.

For adults.

Need To Talk?

Phone: 1737

24 hour support line for mental health issues

Homebuilders West Coast Trust

Phone: (03) 768 6665

Email: referral@homebuilderswpt.co.nz

We offer social work support and counselling to children, young people and families; methamphetamine intervention service, Rising Rangatahi, parenting support, advocacy and programmes; social workers in schools, Kawatiri Family Harm Prevention Network; Kawatiri Men's Group.

For children, young people, families and adults

Family Violence It's Not OK

Phone: 0800 456 450

Information and advice for people experiencing family violence.

7 days a week, 9am-11pm.

For adults and families

Emerge Aotearoa

Phone: 0800 000 029

Community based mental health and addiction support.

Cornerstone Family Support

Phone: 0800 684 290 or (03) 768 4290

Suport, education and advocacy for families of people living with mental illness, addiction and neurological disorders.

For Adults and families.

Alcohol and Drug Helpline

Phone: 0800 787 797

24 hour helpline, information and support for addressing alcohol and drug use. For adults.

Te Tai o Poutini West Coast Multicultural Council

Phone: 027 280 6995

Connects and supports people from different cultures across the West Coast.

Work And Income

Phone: 0800 559 009

You can talk to us about family violence.

For adults.

Whare Manaaki

Phone: 027 337 4206

Supportive community space at 141 Tainui Street, Māwhera. Cultural services and community activities, wānanga, groups, various hauora and social supports. Everyone welcome; adults, youth, tamariki and whānau.

Victim Support

Phone: 0800 842 846

Support for victims after crisis or trauma. Link with services, help with court processes for victims. Grants and counselling for victims of crime and their families.

For adults and families.

STOP

Phone: 03 353 0257

E: info@stop.org.nz

Community based assessment and intervention for adult, youth and children who engage in harmful or concerning sexual behaviours.

For adults, youth and children.

Sexual Abuse Support & Healing (SASH)

Phone: 03 548 2407

E: sash@sash.co.nz

Support, counselling and advocacy for people and their whanau as they seek healing from rape and sexual harm.

Salvation Army CM Bridge Programme

Phone:021 519 469

Recovery programme for alcohol and drug issues, individual and groups. Assessments, programmes, education and support.

For adults.

Presbyterian Support USI/Family Works

Phone: 0800 477 874

Website: www.psuppersouth.org.nz

Offering integrated support for those affected by family violence, social work services, Parenting through separation, supervised contact and Enliven HomeShare respite for older adults. Our goal is to build a safe, connected, and resilient community for youth, adults, older persons and whanau.

PHO

Phone: 03 768 6182

West Coast Primary Health Organisation. Counselling for mild to moderate mental health issues.

New Coasters

Phone: 027 407 0302

Social connection and support for new comers to the West Coast. Get togethers, activities and information.

Kairarahi, Family Court Navigator

Phone: 0800 268 787

Email: Kaiarahi@justice.govt.nz

Advice, information and support for whānau involved in, or considering the Family Court process.

For adults.

Heartland Services

Phone: 03 755 7336

Links and information on services available in Westland.

49 Tancred St, Hokitika.

Open 10am-4pm, Mon-Fri

For adults.

Family Start West Coast/Buller

Phone: 0800 800 285

Email: admin@familystart.co.nz

Web: www.familystart.co.nz

We provide social work and support; Home visit service for pregnant mums or whanau with children age 0-3; ACC Sensitive Claims counselling; Methamphetamine intervention service; Financial mentoring and budgeting.

Court Victim Advisor

Phone: 0800 650 654

Advice, information and support for victims of crime.

For adults.

Community Law Center

Phone: 0508 226 529 (CANLAW)

or 0800 246 146 (For Buller)

Free confidential legal information and advice.

For adults.

Whanau

West Coast Health

Phone: (03) 768 6182

Counselling for mild to moderate mental health issues.

For adults, youth and families.

Work And Income

Phone: 0800 559 009

You can talk to us about family violence.

For adults.

Whare Manaaki

Phone: 027 337 4206

Supportive community space at 141 Tainui Street, Māwhera. Cultural services and community activities, wānanga, groups, various hauora and social supports. Everyone welcome; adults, youth, tamariki and whānau.

Te Hono o Ngā Waka

Phone: 021 077 6994

E: kaiwhakahaere@tehonoongawaka.org

47 Revell Street, Hokitika

Te Hono o Ngā Waka provides a range of services aimed at enhancing whānau well-being, cultural connection, and community development.

Restorative Justice

Phone: 028 468 2319

Email: office@restorativejusticewc.org.nz

Voluntary process for victims and offenders of crime to agree and reach meaningful restoration. For adults.

Poutini Waiora

Phone: 0800 333 170

Kaupapa Maori Health & Social Service Provider.

Support, Counselling & Mens Programme.

For adults, youth and whānau.

Oranga Tamariki

Phone: 0508 326 459 (FAMILY)

Working with families and whānau to manage the care and protection of children and young people.

Supporting young offenders 0-18 years.

For children, youth and families.

Kairarahi, Family Court Navigator

Phone: 0800 268 787

Email: Kaiarahi@justice.govt.nz

Advice, information and support for whānau involved in, or considering the Family Court process.

For adults.

Heartland Services

Phone: 03 755 7336

Links and information on services available in Westland.

49 Tancred St, Hokitika.

Open 10am-4pm, Mon-Fri

For adults.

Family Start West Coast/Buller

Phone: 0800 800 285

Email: admin@familystart.co.nz

Web: www.familystart.co.nz

We provide social work and support; Home visit service for pregnant mums or whanau with children age 0-3; ACC Sensitive Claims counselling; Methamphetamine intervention service; Financial mentoring and budgeting.

Cornerstone Family Support

Phone: 0800 684 290 or (03) 768 4290

Suport, education and advocacy for families of people living with mental illness, addiction and neurological disorders.

For Adults and families.

Te Tai o Poutini West Coast Multicultural Council

Phone: 027 280 6995

Connects and supports people from different cultures across the West Coast.

Who Cares House Reefton

Phone: (03) 732 8631 or 027 732 8631

Community hub in Reefton. support, information, referral to services, community garden, food bank, interest groups and driving service.

For adults and families.

WestREAP

Phone: 0800 927 327

Parent education for families, Incredible Years and SPACE parenting programmes, Youth Services, Nga Tipu Totara, Adult Education.

For adults, parents, youth and families with children.

Salvation Army CM Centre

Phone: (03) 768 5045

Faith community for support and healing. Family store, food bank, budgeting, positive lifestyle programme, advocacy, counselling.

For adults and families.

Presbyterian Support USI/Family Works

Phone: 0800 477 874

Website: www.psuppersouth.org.nz

Offering integrated support for those affected by family violence, social work services, Parenting through separation, supervised contact and Enliven HomeShare respite for older adults. Our goal is to build a safe, connected, and resilient community for youth, adults, older persons and whanau.

PHO

Phone: 03 768 6182

West Coast Primary Health Organisation. Counselling for mild to moderate mental health issues.

Need To Talk?

Phone: 1737

24 hour support line for mental health issues

Homebuilders West Coast Trust

Phone: (03) 768 6665

Email: referral@homebuilderswpt.co.nz

We offer social work support and counselling to children, young people and families; methamphetamine intervention service, Rising Rangatahi, parenting support, advocacy and programmes; social workers in schools, Kawatiri Family Harm Prevention Network; Kawatiri Men's Group.

For children, young people, families and adults

Family Violence It's Not OK

Phone: 0800 456 450

Information and advice for people experiencing family violence.

7 days a week, 9am-11pm.

For adults and families

Elder Abuse Support

Phone:  Margaret Lilley 021 0586042 or 03 789 7659

Lucy Waller 027 5108752

Assess neglect and abuse on elderly

Support elderly with protection, trespass orders when required

Support with court processes

Support carers both in private and residential facilities

Work with other services to provide support

Training and Awareness

Receive referrals from services, families and friends

Support with Winz or other agencies

Alcohol and Drug Helpline

Phone: 0800 787 797

24 hour helpline, information and support for addressing alcohol and drug use. For adults.

Newborn/Preschool

Plunket

Phone: 0800 933 922 PlunketLine (24/7)

0800 184 803 Appts & Enquiries (Mon to Fri)

Support for parents, well child check clinics, hearing checks, B4 School checks, Parenting education classes, coffee groups.

For children aged 0-5 and families

Homebuilders West Coast Trust

Phone: (03) 768 6665

Email: referral@homebuilderswpt.co.nz

We offer social work support and counselling to children, young people and families; methamphetamine intervention service, Rising Rangatahi, parenting support, advocacy and programmes; social workers in schools, Kawatiri Family Harm Prevention Network; Kawatiri Men's Group.

For children, young people, families and adults

Oranga Tamariki

Phone: 0508 326 459 (FAMILY)

Working with families and whānau to manage the care and protection of children and young people.

Supporting young offenders 0-18 years.

For children, youth and families.

Family Start West Coast/Buller

Phone: 0800 800 285

Email: admin@familystart.co.nz

Web: www.familystart.co.nz

We provide social work and support; Home visit service for pregnant mums or whanau with children age 0-3; ACC Sensitive Claims counselling; Methamphetamine intervention service; Financial mentoring and budgeting.

Pregnancy

Whare Manaaki

Phone: 027 337 4206

Supportive community space at 141 Tainui Street, Māwhera. Cultural services and community activities, wānanga, groups, various hauora and social supports. Everyone welcome; adults, youth, tamariki and whānau.

Family Start West Coast/Buller

Phone: 0800 800 285

Email: admin@familystart.co.nz

Web: www.familystart.co.nz

We provide social work and support; Home visit service for pregnant mums or whanau with children age 0-3; ACC Sensitive Claims counselling; Methamphetamine intervention service; Financial mentoring and budgeting.

Plunket

Phone: 0800 933 922 PlunketLine (24/7)

0800 184 803 Appts & Enquiries (Mon to Fri)

Support for parents, well child check clinics, hearing checks, B4 School checks, Parenting education classes, coffee groups.

For children aged 0-5 and families

Men

West Coast Health

Phone: (03) 768 6182

Counselling for mild to moderate mental health issues.

For adults, youth and families.

Ka Puta Ka Ora Emerge Aotearoa

Phone: 0800 000 029

Activity and Living Skills Service. Community based mental health and addiction support.

For adults.

Who Cares House Reefton

Phone: (03) 732 8631 or 027 732 8631

Community hub in Reefton. support, information, referral to services, community garden, food bank, interest groups and driving service.

For adults and families.

Victim Support

Phone: 0800 842 846

Support for victims after crisis or trauma. Link with services, help with court processes for victims. Grants and counselling for victims of crime and their families.

For adults and families.

STOP

Phone: 03 353 0257

E: info@stop.org.nz

Community based assessment and intervention for adult, youth and children who engage in harmful or concerning sexual behaviours.

For adults, youth and children.

Salvation Army CM Centre

Phone: (03) 768 5045

Faith community for support and healing. Family store, food bank, budgeting, positive lifestyle programme, advocacy, counselling.

For adults and families.

Safe Man Safe Family

Phone: 027 702 1302

(03) 755 7989

Weekly men's peer support group for men who want to be free from family violence.

For adult men.

Presbyterian Support USI/Family Works

Phone: 0800 477 874

Website: www.psuppersouth.org.nz

Offering integrated support for those affected by family violence, social work services, Parenting through separation, supervised contact and Enliven HomeShare respite for older adults. Our goal is to build a safe, connected, and resilient community for youth, adults, older persons and whanau.

PHO

Phone: 03 768 6182

West Coast Primary Health Organisation. Counselling for mild to moderate mental health issues.

New Coasters

Phone: 027 407 0302

Social connection and support for new comers to the West Coast. Get togethers, activities and information.

Male Survivors Aotearoa

Phone: 0800 044 334

Web: www.tautokotane.nz

Peer support for men who have survived adult or childhood trauma.

For adult men.

Homebuilders West Coast Trust

Phone: (03) 768 6665

Email: referral@homebuilderswpt.co.nz

We offer social work support and counselling to children, young people and families; methamphetamine intervention service, Rising Rangatahi, parenting support, advocacy and programmes; social workers in schools, Kawatiri Family Harm Prevention Network; Kawatiri Men's Group.

For children, young people, families and adults

Family Violence It's Not OK

Phone: 0800 456 450

Information and advice for people experiencing family violence.

7 days a week, 9am-11pm.

For adults and families

Emerge Aotearoa

Phone: 0800 000 029

Community based mental health and addiction support.

Cornerstone Family Support

Phone: 0800 684 290 or (03) 768 4290

Suport, education and advocacy for families of people living with mental illness, addiction and neurological disorders.

For Adults and families.

Alcohol and Drug Helpline

Phone: 0800 787 797

24 hour helpline, information and support for addressing alcohol and drug use. For adults.

Te Tai o Poutini West Coast Multicultural Council

Phone: 027 280 6995

Connects and supports people from different cultures across the West Coast.

Work And Income

Phone: 0800 559 009

You can talk to us about family violence.

For adults.

Whare Manaaki

Phone: 027 337 4206

Supportive community space at 141 Tainui Street, Māwhera. Cultural services and community activities, wānanga, groups, various hauora and social supports. Everyone welcome; adults, youth, tamariki and whānau.

Te Hono o Ngā Waka

Phone: 021 077 6994

E: kaiwhakahaere@tehonoongawaka.org

47 Revell Street, Hokitika

Te Hono o Ngā Waka provides a range of services aimed at enhancing whānau well-being, cultural connection, and community development.

Sexual Abuse Support & Healing (SASH)

Phone: 03 548 2407

E: sash@sash.co.nz

Support, counselling and advocacy for people and their whanau as they seek healing from rape and sexual harm.

Salvation Army CM Bridge Programme

Phone:021 519 469

Recovery programme for alcohol and drug issues, individual and groups. Assessments, programmes, education and support.

For adults.

Restorative Justice

Phone: 028 468 2319

Email: office@restorativejusticewc.org.nz

Voluntary process for victims and offenders of crime to agree and reach meaningful restoration. For adults.

Poutini Waiora

Phone: 0800 333 170

Kaupapa Maori Health & Social Service Provider.

Support, Counselling & Mens Programme.

For adults, youth and whānau.

PACT

Phone: (03) 768 6660

Support for people experiencing mental illness and addiction issues. Supported accommodation, budget advice, information, advice and links with other services.

Open hours: 10am-4pm.

For adults.

Need To Talk?

Phone: 1737

24 hour support line for mental health issues

Kairarahi, Family Court Navigator

Phone: 0800 268 787

Email: Kaiarahi@justice.govt.nz

Advice, information and support for whānau involved in, or considering the Family Court process.

For adults.

Heartland Services

Phone: 03 755 7336

Links and information on services available in Westland.

49 Tancred St, Hokitika.

Open 10am-4pm, Mon-Fri

For adults.

Family Start West Coast/Buller

Phone: 0800 800 285

Email: admin@familystart.co.nz

Web: www.familystart.co.nz

We provide social work and support; Home visit service for pregnant mums or whanau with children age 0-3; ACC Sensitive Claims counselling; Methamphetamine intervention service; Financial mentoring and budgeting.

Court Victim Advisor

Phone: 0800 650 654

Advice, information and support for victims of crime.

For adults.

Community Law Center

Phone: 0508 226 529 (CANLAW)

or 0800 246 146 (For Buller)

Free confidential legal information and advice.

For adults.

Mental Health

PHO

Phone: 03 768 6182

West Coast Primary Health Organisation. Counselling for mild to moderate mental health issues.

Need To Talk?

Phone: 1737

24 hour support line for mental health issues

PACT

Phone: (03) 768 6660

Support for people experiencing mental illness and addiction issues. Supported accommodation, budget advice, information, advice and links with other services.

Open hours: 10am-4pm.

For adults.

Rainbow

Victim Support

Phone: 0800 842 846

Support for victims after crisis or trauma. Link with services, help with court processes for victims. Grants and counselling for victims of crime and their families.

For adults and families.

Grey District Youth Trust

Web: www.greydistrictyouthtrust.com

Email: info@greydistrictyouthtrust.com

Supporting youth in Greymouth to be connected, heard and engaged. Mawhera Youth Voice, Rainbow Youth Group, Arts and wellbeing classes, and other youth events and activities.

For youth and their whanau

Elderly

Age Concern

Phone: 0800 652 105

Age concern New Zealand is a charity dedicated to people over 65, their friends, and whanau. We promote dignity, wellbeing, equity and respect and provide expert information and support services in response to older people's needs.

PHO

Phone: 03 768 6182

West Coast Primary Health Organisation. Counselling for mild to moderate mental health issues.

Elder Abuse Support

Phone:  Margaret Lilley 021 0586042 or 03 789 7659

Lucy Waller 027 5108752

Assess neglect and abuse on elderly

Support elderly with protection, trespass orders when required

Support with court processes

Support carers both in private and residential facilities

Work with other services to provide support

Training and Awareness

Receive referrals from services, families and friends

Support with Winz or other agencies

Presbyterian Support USI/Family Works

Phone: 0800 477 874

Website: www.psuppersouth.org.nz

Offering integrated support for those affected by family violence, social work services, Parenting through separation, supervised contact and Enliven HomeShare respite for older adults. Our goal is to build a safe, connected, and resilient community for youth, adults, older persons and whanau.

Family Violence It's Not OK

Phone: 0800 456 450

Information and advice for people experiencing family violence.

7 days a week, 9am-11pm.

For adults and families

Community Law Center

Phone: 0508 226 529 (CANLAW)

or 0800 246 146 (For Buller)

Free confidential legal information and advice.

For adults.

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